Linda Sarling

26th July 2022

Overall review

We booked for an afternoon tea. The table was laid beautifully with a crisp white tablecloth with vintage cups saucers and plates. The afternoon tea was delicious with a good range of sandwiches, cakes, scones and a mini Eton mess. We thoroughly enjoyed it and felt really full afterwards. The staff member was attentive without being annoying. We would definitely recommend it.

Contact with Reception Staff

The customer didn't leave a review.

Contact with Service / Front of House Staff

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Quality of the Food & Drink

The customer didn't leave a review.

Facilities

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Likelihood of re-visiting

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Likeliness to Recommend The Sitwell Arms Hotel

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Any staff who made the experience particulary enjoyable

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Barbra steed

12th July 2022

Overall review

loved the whole experience from our check in to lunch and breakfast the staff are amazing and should be proud of them selves

Contact with Reception Staff

The young lady with the blond hair and glasses was such a delight ever so friendly and helpful

Contact with Service / Front of House Staff

The staff here are just wonderful

Quality of the Food & Drink

absolutely AMAZING food! our compliments go to the chef

Facilities

very clean and tidy

Likelihood of re-visiting

Will most defiantly be coming back

Likeliness to Recommend The Sitwell Arms Hotel

100%

Any staff who made the experience particulary enjoyable

the young man with the beard was extremely helpful through out our stay, day and night he was there to answer any questions and attend to our every need from getting us a glass of water at 3am to serving to serving us breakfast and helping out when off the clock. Such a credit to the company, just wish we got his name.

Denise

7th June 2022

Overall review

Went to my grandsons wedding at Sitwell,Monday 30th May,what a wonderful day, the ceremony and reception rooms were dressed beautifully thanks to talented staff, the food both at the wedding breakfast and evening buffet were delicious , served by Connor and staff who went above and beyond to make sure all guests were kept happy.A magical day.

Contact with Reception Staff

Lovely friendly and welcoming

Contact with Service / Front of House Staff

Really welcoming and friendly .

Quality of the Food & Drink

Good was amazing, best I have tasted in long time.

Facilities

All facilities clean, tidy and plenty of them.

Likelihood of re-visiting

Will visit again soon.

Likeliness to Recommend The Sitwell Arms Hotel

Will recommend to anyone planning accessing , special event or evening meal.

Any staff who made the experience particulary enjoyable

Connor, he was very friendly, professional and made sure everything ran smoothly , really enjoyable day.

Jessica & Mark Wood

5th June 2022

Overall review

Well where do I start. Me and my husband got married here on 22nd Jan 2022, and wow what an experience it was. We cannot recommend and thank the Sitwell Arms enough. The venue looked absolutely amazing Samui Weddings, made the room look beautiful, everyone commented on how stunning it looked. Also we can't thank Connor and Sharon enough. These two are the best wedding co ordinators ever. Our son has autism and they worked with us all day to try and reduce the stress and upset. They couldn't do enough, even when our daughter and son was screaming all the way through the ceremony They tried to help us. They made a very challenging day successful. If it wasn't for these two we wouldn't have been able to have the day had. As much as it was very difficult we had an amazing day. Also the food was delicious, both the wedding breakfast and night time pork sandwiches. We went down to the restaurant the night before our wedding and everyone commented on how big the portions were and just how tasty it all was. The chef is one of the best around. My son has to have a separating plate and this wasn't to much to ask for it all came separated on his plate. We can't thank you all enough and will certainly be back for our 1 year anniversary and any opportunity we can get. To all the Sitwell Staff Thankyou so much for making our wedding day an amazing day to remember even with the few blips in the day.

Contact with Reception Staff

absolutely wonderful, very helpful

Contact with Service / Front of House Staff

very helpful

Quality of the Food & Drink

the quality was amazing.

Facilities

The customer didn't leave a review.

Likelihood of re-visiting

we will certainly be returning.

Likeliness to Recommend The Sitwell Arms Hotel

we will be coming back to stay for our 1 year anniversary, child free to enjoy the stay.

Any staff who made the experience particulary enjoyable

connor and Sharon. These two helped us so much with our autistic son and daughter who found the weekend very difficult. They couldn't have done enough and we can't be more grateful for them.

Sandra Sherriff

26th April 2022

Overall review

Thank you for making are date night so special. The lovely lady looked after us above and beyond. top rated.

Contact with Reception Staff

The customer didn't leave a review.

Contact with Service / Front of House Staff

Excellent and compationate. A Star.

Quality of the Food & Drink

Steak a little tough but overall happy.

Facilities

Love the restaurant can't wait for it to fully open.

Likelihood of re-visiting

The customer didn't leave a review.

Likeliness to Recommend The Sitwell Arms Hotel

The customer didn't leave a review.

Any staff who made the experience particulary enjoyable

Didn't ask her name but was in every way accommodating. Sunday evening in the restaurant she made us feel very special.

Ashley Dyson

13th March 2022

Overall review

We came to look at having our wedding here and booked it after 20 minutes. All the staff and especially Joanne where so helpful and polite. Didn’t need or want to look anywhere else. Beautiful, thank you

Contact with Reception Staff

All incredibly polite and helpful

Contact with Service / Front of House Staff

Again, very polite and helpful

Quality of the Food & Drink

Not yet eaten here

Facilities

Fantastic all round

Likelihood of re-visiting

For our wedding and other meals now too

Likeliness to Recommend The Sitwell Arms Hotel

Most definitely

Any staff who made the experience particulary enjoyable

Wedding coordinator Joanne was amazing. She helped us put our perfect personal wedding together.

Danny

24th January 2022

Overall review

Nice place lovely room

Contact with Reception Staff

Girl with American accent was very pleasant

Contact with Service / Front of House Staff

Lovely bar lady and waitress

Quality of the Food & Drink

Drinks were pricey and food ok

Facilities

The customer didn't leave a review.

Likelihood of re-visiting

The customer didn't leave a review.

Likeliness to Recommend The Sitwell Arms Hotel

Would recommend on the basis it's an old classic building

Any staff who made the experience particulary enjoyable

Bar lady with brown hair I don't remember her name

Diane Thompson

2nd January 2022

Overall review

In these unprecedented Covid times. We felt safe, not to many people in and we could open windows for ventilation. New Years Eve. Amazing! Food, facilities, fireworks maybe after seeing in New Year with the DJ. Seemed to lose the 'Auld Lang Syne' Can you purchase some new chairs. Old and rickety not comfortable at all. DJ Amazing!

Contact with Reception Staff

Excellent! In these unprecedented times and changes were made. They kept intouch all way through.

Contact with Service / Front of House Staff

Amazing!

Quality of the Food & Drink

Excellent bar/table staff. Can you provide jugs of gravy, apple sauce for each table a pork dinner dry with none.

Facilities

Excellent!

Likelihood of re-visiting

Looking for next NYE

Likeliness to Recommend The Sitwell Arms Hotel

Definitely

Any staff who made the experience particulary enjoyable

All

Rob & Ellen

19th December 2021

Overall review

We got married at the Sitwell Arms on 11th December 2021 and we had an absolutely perfect day! We honestly couldn't have wished for anything to have gone any better. The room was decorated beautifully, the food was great quality with excellent portion sizes, the timings and transitions from bar to banqueting suite were seamless and the staff were all attentive and friendly. All of our guests thoroughly enjoyed themselves and said they hadn't been to such a good wedding in a very long time.

Contact with Reception Staff

Most encounters with reception staff were very pleasant. They sometimes lacked communication with the weddings team in the build up to our big day and made a few too many unnecessary phone calls.

Contact with Service / Front of House Staff

Very attentive and pleasant. Some guests commented on bar service being a little slower than they'd have liked, but the service team generally did a great job.

Quality of the Food & Drink

Our guests were very pleasantly surprised by the portion sizes. The quality of the food was excellent. We would maybe have liked a little more variety at the bar - a couple of cocktails on the menu would have gone down very well, but again, this is only a minor suggestion and should take nothing away from all of the positives!

Facilities

As a 3* hotel you'd expect there to be a few little dated areas or maintenance issues. Our four poster room was absolutely lovely, the only minor thing was the bracket for the shower head was broken so we couldn't attach it to the wall. The beauty salon was excellent, the staff there were very friendly and Ellen (the bride), her mum and the groom's mum were all very happy with how they looked on the day!

Likelihood of re-visiting

As we live in Sheffield it's unlikely we'd need to stay here again but we'll definitely be back for food. It's ideally located just off the M1 and our families live in the Midlands so it will be a great meeting point.

Likeliness to Recommend The Sitwell Arms Hotel

We had a lot of guest who have either recently got engaged or are planning too soon. I think the Sitwell Arms have done a fantastic job of recommending themselves after putting on such a superb wedding for us!

Any staff who made the experience particulary enjoyable

We have to single out Sharon as an absolute superstar. She was our wedding coordinator so we dealt with her a lot in the build up to the day. She was always available via phone or email, clarifying all the small details and dealing with any requests. On the day itself, she ran the show seamlessly and she was always there when we needed her. We are both very laid back people and we certainly weren't bride/groon-zilla, but even so, her manner is so reassuring and calming. We honestly can't thank or praise Sharon enough for creating such a perfect experience for us!

Paul Roper

15th December 2021

Overall review

Excellent service all round made my daughter’s wedding a very special day.

Contact with Reception Staff

The customer didn't leave a review.

Contact with Service / Front of House Staff

Excellent service all round made my daughter’s wedding a very special day.

Quality of the Food & Drink

The customer didn't leave a review.

Facilities

The customer didn't leave a review.

Likelihood of re-visiting

The customer didn't leave a review.

Likeliness to Recommend The Sitwell Arms Hotel

The customer didn't leave a review.

Any staff who made the experience particulary enjoyable

The customer didn't leave a review.

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